1. Scope
These General Terms and Conditions (GTC) apply to all deliveries from CJC E-Commerce GbR (hereinafter European Whirlpools) to consumers. Consumers are all natural persons who conclude a legal transaction for a purpose that can predominantly not be attributed to their commercial or independent professional activity.
2. Contractual partner
The purchase contract is concluded with European Whirlpools, owner: Christian Albert Schwaderlapp, Christopher Grebe, Untere Burgwiese 12, 56249 Herschbach.
3. Conclusion of contract
3.1. The presentation of the products in the online shop does not constitute a legally binding offer, but merely an invitation to order.
3.2. By clicking the button [Complete order] you place a binding order for the goods listed on the order page. Your purchase contract is concluded when we accept your order by sending an order confirmation by E-Mail immediately after receiving your order.
4. Right of withdrawal
4.1. If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions.
4.2. However, the right of withdrawal can be excluded in accordance with the provisions of Section 312g II BGB. An exclusion applies in particular to individually manufactured goods. This is the case, for example, with hot tubs and geodesic tents, as these are manufactured individually according to customer specifications.
4.3. If you, as a consumer, make use of your right of withdrawal in accordance with Section 4.1, you must bear the regular costs of return.
4.4. In addition, the provisions that are set out in detail in the following apply to the right of withdrawal.
- Cancellation policy -
Right of cancellation
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. To exercise your right of cancellation, you must inform us (CJC E-Commerce GbR, Untere Burgwiese 12, 56249 Herschbach, +49 (0) 151-23198096 and info@european-whirlpools.com) of your decision to cancel this contract by means of an unambiguous declaration (e.g. a letter sent by post or an e-mail). To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us or to (where applicable, insert the name and address of the person authorized by you to receive the goods), promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.
- End of the cancellation policy -
4.5. CJC E-Commerce GbR informs about the model cancellation form in accordance with the legal regulation as follows:
Model cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To [here the name, address and email address of the entrepreneur must be inserted by the entrepreneur]:
-I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
-Ordered on (*)/received on (*)
-Name of the consumer(s)
-Address of the consumer(s)
-Signature of the consumer(s) (only if notification is on paper)
-Date __________ (*) Delete as appropriate
5. Prices and shipping costs
5.1. The prices stated on the product pages include VAT and other price components.
5.2. The shipping costs are clearly communicated to you again on the product pages, in the shopping cart system and on the order page.
6. Delivery
6.1. Delivery is usually within Germany. Delivery to other EU countries may also be possible on request. The delivery options depend on the manufacturer.
6.2. The delivery time depends on the manufacturer and is shown on the individual product pages.
7. Payment
7.1. The following payment methods are accepted:
- Kreditkarten (Visa, MasterCard, Maestro, American Express and Union Pay)
- PayPal
- Klarna
- Shop Pay
- Debitkarten
- Google Pay
- Apple Pay
8. Retention of title
The goods remain our property or the property of the respective manufacturer until full payment has been made.
9. Warranty for material defects
The respective manufacturer of the product is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 ff of the German Civil Code.
10. Dispute resolution
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes concerning contractual obligations arising from online sales contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board.